At Zaytoon Farms, customer satisfaction is our top priority. We take great care in packing and delivering premium-quality mangoes. However, if you experience any issue with your order, we are here to help.
If a significant portion of the mangoes in your box arrives damaged or unsuitable for consumption, we will either:
The resolution will depend on the nature and extent of the issue.
If only a small number of mangoes are affected, we will compensate you for the value of the damaged mangoes through a partial refund.
To process your claim, please contact us within 24 hours of receiving your order and provide clear photos or videos of the affected mangoes.
Zaytoon Farms reserves the right to assess each claim individually and determine the appropriate resolution.
For refund or replacement requests, please contact us through:
Email:
hizaytoonfarms@gmail.com
Phone:
03316426034
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